Developing authentic
Dramatically transforming workplace training.
What do
we do?
The Problem
It’s not personal; it’s interpersonal
People join companies but leave people. Dysfunctional behaviours poison the workplace atmosphere; adversely affect performance and damage both productivity and profits.
Policies, systems, manuals and programmes can never make up for the damage done by leaders, managers and supervisors who are deficient in personal awareness and social skills.
Successful, sustainable performance stems from people who know how to talk, listen and interrelate with one another. They create a virtuous circle, sustaining an atmosphere and culture that in turn motivates and engages others.
Our Solution
Dramatically different training
We transform your people’s communication and relationship skills. Our award-winning development programmes explore proven theory and models – practically and experientially. We use the skills of professional business role-players in this process. Our learning-by-doing methodology engages learners allowing them to explore and test different approaches in a safe, yet challenging real-life environment.
Your learners receive valuable first-person feedback, directly raising their awareness of their interpersonal impact. Developing a confident authentic personal brand.
Most importantly our training will leave a measurable, visible impact throughout your entire organisation.
Re-focused
building successful trust-based relationships
Re-energised
confidently deploying their personal brand and interpersonal impact
Re-engaged
authentically leading and managing high-performing teams
More productive
actively engaged employees are 18% more productive*
More profitable
a 16% increase in profit when teams are actively engaged*
Lower Role Turnover
retain more talent with a 49% reduction in role churn*
* The Gallup Organisation

Transforming your people
Work brings pressures, politics and relationship challenges
People are unique, with different strengths. What motivates one de-motivates another.
Workplace conflict undermines performance and productivity.
Organisations are unique, with different sector challenges.
Our bespoke drama-based training transforms workplace relationships.
Our team in action
Here are some examples of our bespoke, drama-based training solutions. Click to find out more.
Happy Customers
Traditional Training versus Our Approach
Practice makes perfect. The best way to improve your people’s management, leadership, influencing, customer service or selling skills is to create as close to a real-life environment as possible.
This gives them the confidence to put the ‘practice into action’ back into their ever-challenging, real-life working environments.
- Real-life Learning by Doing
- Fun & Challenging Learning Experience
- Individual Feedback & Coaching
- Measurable Workplace Actions
Our Blog
Case Studies, Videos, Helpful Tips, Pearls of Wisdom and more…
Is your virtual team virtually working?
In the not so distant past, leading and managing a team was a far easier job. Whether you were a line manager, small business owner or a corporate director, your team were generally in close physical proximity to you (same building), worked a similar daily schedule and were in the same time zone as you – today things are very different.
“Unconscious Bias” Just another buzzword or a recruitment reality?
You may think that “unconscious bias” is just another overused business buzz-phrase, but it is actually alive and kicking in many, many businesses. Taking your own organisation as an example, are you creating diverse teams, are you seeing diverse candidates in your hiring process?
People Pains – Ash’s Story
Businesses around the world have discovered a simple truth; how their employees engage and build relationships, with both internal and external customers, defines careers. It’s no longer sufficient to be valued as an expert, technical specialist and advocate; the way you communicate and connect to your stakeholders is equally valued as a competency.
Our
team!
50+ experienced role players, facilitators and coaches

Jacqueline Mackenzie Gray
Managing Director
Facilitator & Coach

Sartaj Garewal
Business Role-player
Facilitator & Coach

Roger Lloyd-Thompson
Business Role-player
Facilitator & Coach

Allun Maxwell
Business Role-player
Facilitator & Coach

Nichola Goodchild
Business Role-player

Kate Copeland
Business Role-player
We’ve walked
the walk
All of our trainers, coaches and role-players have worked in the real-world of business, with all its pressures, politics and relationship challenges
Our Great Clients
Established in 1999 - We work with people from leading brands from SMEs to FTSE 100s









Happy Clients

People Trained

Development Projects
