Leading Through Change: Certsure LLP
Certsure provides professional certification and support services to customers across the building sector, specifically electricians and electrical installation specialists.
The sector is heavily regulated with new revisions of ‘the book’ on an annual basis. The changes contained in these regulations can create a multitude of challenges for business operators, their staff, their customers and the public. These regulation changes are frequently regarded as overly bureaucratic and blockers to effective business.
Certsure wanted to find a way of helping leaders fully engage with the changes; taking different communication approaches with their stakeholders. This new approach would ensure the changes were actioned successfully and that the associated stakeholder benefits were fully realised.
People Pains – Ash’s Story
Businesses around the world have discovered a simple truth; how their employees engage and build relationships, with both internal and external customers, defines careers. It’s no longer sufficient to be valued as an expert, technical specialist and advocate; the way you communicate and connect to your stakeholders is equally valued as a competency.
Our Great Clients
Established in 1999 - We work with people from leading brands from SMEs to FTSE 100s