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How to build trusting business relationships?

Leadership : Personal Impact : Selling & Influencing

“People buy from people they trust” we’re confidently advised. How do we know when trust is evident? What reliable measure is there to guide us?

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The Peter Principle, so relevant today

Leadership : Personal Impact

You know the Peter Principle? Formulated by Lawrence J Peter in 1969 and almost 50 years later it’s still a terrifying revelation for many organisations. A veritable ticking time bomb, impacting productivity, profitability, talent management, customer satisfaction…and more.

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What is leadership presence?

Leadership : Personal Impact

Think of a leader, any leader. Do they have presence? What is it you recognise in their behaviour, which communicates presence?

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